Chiropractic Assistant

Job Title

Chiropractic Assistant

Health Center Administrator

The Chiropractic Assistant provides clinical and administrative support to chiropractic providers, ensuring quality patient care in a timely and professional manner. This role also facilitates prior authorizations, proactive scheduling of patients, and provides cross-coverage as a Patient Service Representative (PSR) at other clinic locations as needed.

• Support chiropractic providers during patient examinations and treatments.
• Obtain and document patient vital signs, medical history, and current medications prior to provider visit.
• Prepare examination rooms and equipment for patient care.
• Assist with patient education regarding treatment plans, exercises, and health maintenance.
• Document patient care in the Electronic Medical Record (EMR) accurately and timely.
• Communicate significant patient concerns to providers promptly.
• Facilitate prior authorizations for chiropractic services and ensure timely follow‑up.
• Proactively schedule patients to support continuity of care and provider productivity.

• Serve as a PSR at other clinic locations as assigned.
• Perform patient check‑in and check‑out, verify insurance and demographic information, and collect co‑pays.
• Schedule appointments and answer phones professionally.
• Maintain front desk workflow and assist patients with forms and sliding fee program information.

• Participate in quality improvement activities and clinic meetings.
• Assist with administrative duties such as filing, faxing, and scanning medical records.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Collaborate with all team members to ensure smooth clinic operations.

• Knowledge of clinical practices, medical terminology, and basic chiropractic care principles.
• Ability to multitask and remain calm in a fast‑paced clinic environment.
• Strong communication and customer service skills.
• Proficiency in EMR systems and basic computer applications.

• High School diploma/GED.
• Minimum two (2) years of experience in a clinical community health center setting preferred.
• Valid Fingerprint Clearance Card.
• CPR certification required.
• Valid driver’s license and reliable transportation for travel between clinic sites.

• Graduation from an accredited medical assistant program preferred.
• Experience in a medical practice or Community Health Center preferred.
• Supervisory or other leadership experience preferred.

• Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
• Bilingual in English and Spanish preferred, but not required.
• Ability to comprehend and understand limited medical terminology.

• Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
• Ability to continuously remain in a stationary position.
• Ability to constantly move about inside the workplace to assist patients, access files, and operate office or medical equipment.
• Possesses hand‑eye coordination and manual dexterity necessary to constantly operate computers, telephone, and other office machinery.
• Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
• Ability to discern the nature of sounds at a normal spoken volume.

• Ability to add, subtract, multiply and divide in all measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage.
• Ability to gather data in an organized fashion from varied sources.
• Ability to perform a variety of assignments and make decisions requiring independent judgment.
• Ability to deal with challenges involving one or more variables in routine situations.
• Knowledge of prepaid health plans and community health centers preferred.
• Ability to comprehend and understand insurance co‑pays.
• Knowledge of HIPAA rules and regulations.
• Computer literacy required.
• Knowledge of Electronic Health Records preferred.
• Ability to provide excellent customer service by mail, telephone, and in‑person.

• Work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
• Work requires reliable transportation as position requires occasional travel and extended hours to include early mornings, evenings, holidays, and weekends.