Patient Access - Patient Access Specialist-PRN

Career Opportunities

Wilson Health is looking for a direct hire Patient Access Specialist - PRN for our location in Sidney, Ohio (North Dayton, Ohio) area.

Key Perks and Benefits:

• Pay (Shift Differential, Weekend Differential, Holiday Pay, and Direct Deposit)
• Retirement (Defined & Employer Contribution, Employer Match (no waiting period), and Various Investment Options)
• Free access to an on-site gym, available 24/7, making it easy to prioritize your health and wellness before or after your shift.

Employment Status: PRN - As needed

Working Hours: Varied hours per week (Varied hours per pay period)

Shift: Varies shifts based on staffing needs

Weekend and Holiday rotation

Position

Reports to:

Director of Patient Access & Medical Records

SUMMARY: Under the direction of the Director of Patient Access arranges for the efficient and orderly registration of outpatients. Ensures that accurate patient information is collected and that patients are made aware of hospital policies and procedures. Schedules and pre-registers all scheduled outpatients for participating departments. Provides telecommunication to and from departments and physicians’ offices. Answers questions about testing from offices and patients or refers to appropriate source.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Registers and interviews patient or patient’s representative to obtain and record name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill and other demographic and financial information deemed necessary to complete patient record.
• ER Registration, Labor and Delivery Registartion as needed.
• Prior Knowledge of Electronic Health Records (EHR) - EPIC
• Answers telephone, schedules appointment(s) for outpatient testing and pre-registers patient for same in an accurate and efficient manner.
• Maintains proper phone etiquette and responds to all inquiries or routes call to the appropriate area.
• Appointments scheduled per department guidelines and policy.
• Enters pre-registration information in the HIS system on scheduled appointments in an accurate manner per department policy.
• Enters patient information into computer and routes printed copies to designated department.
• Prepares  for Same Day Surgery patients and routes appropriately.
• Obtains necessary signatures of consent from the patient/representative and explains patient’s rights to the patient/representative.
• Reviews computer print outs for correct information, separates and distributes copies to appropriate departments.
• Maintains files and keeps forms current.
• Effectively present information and respond to questions from managers, staff members, patient, patient’s family, and the general public. These would include the pediatric client, the adolescent client, the young‑middle aged client, and the geriatric client.
• Demonstrates a comprehensive knowledge in changing government regulations. Must maintain local and national medical review policies and precertification of outpatients. Will screen diagnosis on patients with Medicare Health Insurance for procedures that have LMRP’s in place and request additional information from Dr offices as needed or present patient with an Advanced Beneficiary Notice if needed for non‑compliant diagnosis.
• Additional responsibilities may be required for lead roles such as providing recommendations for process improvement and maintaining quality aspects within Patient Access.
• Aware of the functions within the scope of the hospital policy/procedure.
• Aware of and responds to Disaster/Fire Plan per policy.
• Maintains patient confidentiality at all times.
• Performs other duties within scope of responsibility as assigned.

EDUCATION AND/OR

EXPERIENCE:

High School diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

OTHER

SKILLS AND ABILITIES:

Must have excellent typing skills and basic knowledge of personal computers. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mission & Vision & Values:

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E – Always serve with professionalism, integrity, respect, and excellence.

EOE(Equal Opportunity Employer)

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