Community Connector

Overview: Beacon Community Services is seeking a compassionate, community‑minded individual to support older adults in improving their wellness and staying connected to their communities. Using a social prescribing approach, you will work alongside seniors to understand what matters most to them and connect them with supports that enhance their quality of life. As the Community Connector, you will meet one‑on‑one with older adults to co‑create personalized wellness plans, provide practical guidance, and help them access programs such as exercise groups, meal supports, and housing resources.

Through trust‑building, outreach, and clear documentation, you will help reduce isolation, build confidence, and strengthen meaningful connections to community.

There are two positions available.

Closing Date: Applications will be accepted until February 17 at noon.

• Make a meaningful impact in the lives of older adults across the region
• Work within a supportive, mission‑driven organization
• Opportunities to collaborate with health care teams, community organizations, and Healthy Aging partners
• Community‑based work environment
• Generous paid leave to start
• Extended Health and Dental
• Municipal Pension Plan with Employer Contributions

Client Support & Navigation

• Receive, screen, and triage referrals for the Social Prescribing program
• Complete intake and strengths‑based assessments, including frailty/functional screenings
• Co‑create individualized wellness plans based on client goals, cultural needs, and interests
• Provide short‑term case management including regular follow‑ups, problem‑solving, and encouragement
• Assist seniors in accessing community programs, preventative health supports, and practical resources
• Conduct home and community visits and accompany clients to initial programs when needed
• Develop plain‑language materials to help seniors understand available services

Community Connections & Outreach

• Build and maintain strong relationships with primary care providers, health authorities, and seniors‑serving agencies
• Represent Beacon/SHOAL at community tables, outreach events, Healthy Aging collaboratives, and Communities of Practice
• Support volunteers involved in program delivery (friendly visits, transportation, activities)
• Respond to general inquiries (including Better at Home) and direct clients to the correct regional provider

Program Development & Reporting

• Maintain and update an asset map of community programs, culturally specific supports, and local activities
• Input and maintain accurate records in the database and Excel tracker
• Complete funder reporting (including quarterly/annual reports for United Way BC)
• Analyze data and client feedback to identify service trends and recommend improvements
• Safeguard personal information in alignment with PIPA and organizational policy

• Post‑secondary education in Community Social Services, Gerontology, Social Work, Health Sciences, or related field
• 2–5 years’ experience supporting older adults or vulnerable populations
• Experience with intake screening, assessments, wellness planning, and short‑term case management
• Knowledge of seniors’ services and community resources
• Comfortable presenting information to community and health care partners
• Valid Class 5 BC Driver’s Licence and reliable transportation for community/home visits

• Strong relationship‑building, listening, and communication skills
• Ability to work respectfully with older adults from diverse cultural backgrounds using trauma‑informed and culturally safe practices
• Organized and able to manage a caseload, documentation, and deadlines
• Skilled in Microsoft 365 (Word, Excel, PowerPoint, Teams) and database systems
• Comfortable working independently in community settings (including client homes)
• Able to safely perform duties that may involve walking, standing, and transporting materials

• Beacon Community Services serves vulnerable populations including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely] on is critical to us. Accordingly:
• All successful applicants must consent to a Solicitor General’s Criminal Record Check.
• All successful applicants are required to disclose their COVID‑19 vaccination status upon hire. Depending on future public health developments, Beacon may implement a vaccination requirement as a condition of ongoing employment for all our workplaces.