WHMG OBGYN - Surgery Scheduler 1st Shift

Full-time OBGYN Surgery Scheduler for Wilson Health Medical Group OBGYN – Sidney Office

Wilson Health is looking for a Full-time OBGYN Surgery Scheduler for our Sidney Office.

• Access to Employer Direct Care Clinic. Free medical care and pharmacy services for all benefit eligible employees. Dependents are eligible for free medical care if they are covered by Wilson Health's medical insurance plan.
• Generous paid time off program beginning day one of employment.
• Medical Insurance:
  Your Choice of Two High Deductible Health Plan Options or a PPO, Dental, Prescription, and Vision Insurance.
• HSAs with employer contribution for eligible health plans, FSAs for medical and dependent care expenses.
• Company Paid Life Insurance, Short‑Term and Long‑Term Disability Insurance.
• Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
• Industry leading retirement plan—employer contributions begin day one, no waiting period for participation.
• Tuition Assistance Program.

Employment Status: Full Time
Working Hours: Monday‑Friday 8:00am‑4:30pm
Shift: 1st shift
Position

Reports to:

Office Manager

We are seeking a detail‑oriented, patient‑centered Surgery Scheduler to join our team. This role is responsible for coordinating all aspects of surgical scheduling while ensuring a positive patient experience. The ideal candidate is organized, proactive, and comfortable handling both clinical coordination and the financial components associated with surgical procedures.

• Schedule surgical procedures for multiple providers.
• Communicate surgery details clearly with patients, providers, surgical and ancillary departments.
• Ensure all pre‑operative requirements (labs, imaging, clearances, prior authorizations) are completed.
• Maintain accurate and up‑to‑date surgery schedules and documentation.
• Provide patients with pre‑ and post‑operative instructions.

• Complete insurance benefit verification for upcoming surgical procedures.
• Coordinate and secure financial estimates for patients, ensuring they understand their financial obligations.
• Request prior authorizations for procedures and monitor status until completion.
• Communicate potential out‑of‑pocket costs to patients in advance and address financial questions.
• Collaborate with billing and revenue cycle teams to ensure accurate coding and charge entry.
• Work with patients on payment arrangements when applicable in accordance with policy.

• Serve as the primary point of contact for patients regarding surgical logistics and financial expectations.
• Demonstrate excellent customer service and compassionate communication.
• Manage high call volume and maintain timely follow‑up.

To perform this job successfully, an individual must have strong customer service skills, be able to work independently, possess strong organizational skills, have the ability to collaborate with clinical and clerical employees, and be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED) required.
• Medical Assistant training or Medical Office training preferred.
• Computer experience is required.
• Leading candidates will have had prior scheduling experience, financial counseling, and insurance experience.

• Improve the health and wellness of the community by delivering compassionate, quality care.
• Be a trusted, nationally‑recognized leader of innovative, collaborative, community health.
• A.S.P.I.R.E – Always serve with professionalism, integrity, respect, and excellence.

EOE (Equal Opportunity Employer)