Customer Service Assistant

Customer Service Assistant

Full-Time | Monday to Friday 9:30am – 6pm | 12-month contract

£25,000PA

Are you passionate about making a difference in people’s lives? Do you thrive in a compassionate, customer-focused environment? Our client is a leading provider of health and social care services across Bexley and neighboring boroughs, is looking for a Customer Service Assistant to join their dedicated team.

As a Customer Service Assistant, you’ll be the first point of contact for clients and internal teams. You’ll play a vital role in ensuring smooth communication, accurate data handling, and timely support across the company. This is a rewarding opportunity to contribute to a meaningful cause while developing your skills in a supportive environment.

• Handle and monitor customer and internal service requests with empathy and efficiency
• Deliver outstanding customer service with compassion and professionalism
• Support the Sensory and Direct Payment Team
• Maintain accurate records and generate reports and correspondence
• Provide general administrative support to the team and management
• Uphold excellent filing systems and internal/external relationships
• Contribute to continuous improvement within the team and organisation

• A customer first mindset with a commitment to service excellence
• Strong communication and organisational skills
• Compassion, empathy, and sensitivity in all interactions
• A proactive, solution-driven approach
• Good IT skills and geographical knowledge of the area
• A flexible, motivated team player open to new ideas

• Be part of a respected organisation making a real impact
• Work in a supportive, values-driven team
• Opportunities for personal and professional development
• Make a difference every single day

Contact Aimee or Julie at One to One Personnel on , or send your CV directly to  or