Admin Assistant

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

We’re looking for a Survey Administrative Assistant to join our International Department in Sidcup. In this role, you’ll help keep things running smoothly by supporting the team with survey management and administrative tasks. You’ll be part of a collaborative and friendly environment where your work will make a real difference.

You’ll play a key role in supporting the International Department. From registering new cases and managing the main mailbox to preparing documents and invoices, your organisational skills will help the team stay on track. You’ll also work closely with overseas subcontractors, ensuring surveys are managed efficiently and client systems are up to date.

Here’s what you’ll do:

• Register new cases using cloud-based and in-house systems.
• Organise and manage digital files and the main mailbox.
• Prepare documents using Word, Excel, and PowerPoint.
• Issue invoices and maintain account records.
• Assist with sales of distressed cargoes for clients.
• Build strong relationships with clients and vendors.

Here’s what you’ll bring to the role:

• You’re organised and can manage multiple tasks at once.
• You’re comfortable using Microsoft Office tools like Word, Excel, and PowerPoint.
• You’re a great communicator and enjoy working with others.
• You’re proactive and can work on your own initiative.
• You’re flexible and ready to adapt to new challenges.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing…