Social Worker, Family Advocacy & Support Services

Overview

The Integrated Community Services within Adult Social Care at Shropshire Council seeks a dedicated social work professional to support key priorities and make a real difference to the lives of people in Shropshire.

• Be responsible to the ICSTeam Manager and the relevant Lead Practitioner who will be in turn responsible for the post holder’s supervision, managing and monitoring performance and appraisal, health and safety, training, and development.
• Be responsible for managing their workload, receiving referrals, making appointments, and responding to the needs and requests of the service user as appropriate.
• Will carry out all care management duties as directed and will be responsible for acting in accordance with relevant legislation, policies and procedures and Social Work Values and registration.
• Work autonomously, in a multi-agency and disciplinary manner, with other organisational partners and colleagues to identify support available to meet clients assessed needs.
• Work amongst a team and alone, utilising hybrid working and working from multiple available work-bases.
• Work to safeguard vulnerable adults from all forms of abuse and exploitation and will adhere to the relevant policies.
• Be responsible for completing all mandatory corporate and role specific training. Training requirements will be detailed in your corporate induction and Personal Development Plan (PDP). Courses are accessed via the council Learning Management System.
• Adopt a customer focused approach when delivering your service, ensuring engagement with service users and maintenance of an appropriate personal profile.
• Act as an advocate for your service and work collaboratively with colleagues across the whole Council to meet the needs of the people of Shropshire.
• Meet individual, service and personal development targets agreed through the Personal Development Review Process, learn from experience and are committed to continuous improvement individually and as an employee of the Council.
• Work with colleagues to meet your team’s key performance indicators, support a culture of team working and ensure the team functions successfully in support of the Council’s corporate and service objectives.
• Meet the behaviours and competencies adopted by the Council in the way in which they achieve their objectives and carry out their work.
• In collaboration with other professionals make assessment of individual need and implement and monitor the agreed support plan and keep safe plan, as appropriate.
• Consider and assess Mental Capacity and co‑ordinate Best Interest decision‑making forums where appropriate. Documenting decisions and assessments accurately.
• Recognise where a Deprivation of Liberty or a restriction may be an issue. Liaise with registered providers when a referral to the DOL’s Team is appropriate.
• Contribute to the development of all aspects of the team and the service provided.
• Maintain evidence of continuing Professional Development in the agreed format.
• Coordinate the use of all resources promoting the creative and flexible use of personal budgets to meet eligible needs and accessing community services and activities.
• Signpost and advise adults about generic services they can access such as Housing, Debt Support, Job Centre Plus, other employment support, tenancy support services, advocacy services, befriending services, support and social groups and benefits advice (this list is not exhaustive).
• Maintain accurate records both manually and electronically with relevant, objective, detailed information and with accuracy in a timely manner and in accordance with departmental policies and procedures.
• Attend meetings and act as a representative of the service as required.
• Attend and participate in team meetings, supervision and performance and appraisal and any quality assurance processes.
• Attend training sessions and contribute to team training sessions, as appropriate.
• Take part in duty systems, as required.
• Liaise with other statutory and voluntary agencies, to provide, advise, support and signposting where needed.
• Promote and advocate anti‑oppressive and anti‑discriminatory practices.
• Support colleagues to meet desired…