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AIGL Team Leader

Job in Shrewsbury, Shropshire, SY1, England, UK
Listing for: Pgl Travel
Full Time position
Listed on 2026-01-19
Job specializations:
  • Social Work
    Child Development/Support
Job Description & How to Apply Below

Candidate Profile

  • Able to demonstrate energy, drive and commitment.
  • Ability to treat people in a fair, consistent and respectful manner and value diversity.
  • Effective in developing and maintaining working relationships to ensure high levels of customer service.
  • Excellent organisational skills, communication and time management.
  • Passionate about making a positive difference to young lives.
  • Previous experience of leading teams is desirable (but not essential).

Above all, it's our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

About PGL

PGL is a world where children achieve the 'impossible'. Our residential adventure camps create extraordinary breakthroughs through life-affirming experiences in the great outdoors. But that's not all… we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a shared purpose to deliver enriching and transformative experiences to the next generation. Will you join us?

Role Overview

As an AIGL Team Leader, you'll take your career to the next level. You'll lead a team of AIGLs, delivering safe, engaging, and enjoyable experiences. You could be inspiring your team, providing engaging training, or monitoring performance in the workplace – whilst in turn delivering activities and evening activities, to ensure our guests are having a great time. You'll interact with children and families, creating great 'first impressions', taking time to understand their experiences, gather feedback, problem solve, and make suggestions to the Guest Experience Manager.

You'll be the main point of contact for parents and guardians of children visiting us independently, and also be on rota as the overnight on-call duty manager.

Benefits
  • On top of your 20 days annual leave (+ 8 bank holidays), you'll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
  • A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
  • 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
  • Sector leading family friendly policies and a contributory pension.
  • Access to our financial wellbeing platform where you can borrow or save directly from your salary.
  • Free/discounted PGL breaks for your family & discounts at 800+ retailers.
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