Bank Catering Assistant- Redwoods Centre

Bank Catering Assistant
- Redwoods Centre Shrewsbury

Closing date: 08 December 2025

Flexible hours: 8:30–18:30, 7 days a week

AI monitoring: Use of artificial intelligence in application forms will be monitored. If AI was used, state this in the application.

Trust culture commitment: The post holder must share the Trust’s Mission, Values and Behaviours, promoting a positive work culture.

• Prepare food orders ready to order from supplier.
• Maintain stock control, ensuring regular stock checks and rotation.
• Unload, check and sign for incoming goods against official paperwork, process and file standard order forms and advice notes.
• Deliver, issue and collect orders, food and supplies to/from wards and departments.
• Deal with enquiries/requests both internally and externally.
• Pack and check food orders for ward.
• Maintain and keep up to date records in relation to duties and stock.
• Ensure delivery area kept clean and tidy at all times.
• Concentration required when operating lifting machinery and checking goods orders.
• Promote a positive work culture and share Trust values.
• Maintain own core competences and CPD register, supporting department training needs.

• Receive and document food deliveries, ensuring good food hygiene practices and procedure, recording temperatures.
• Record temperatures for refrigerators and freezers.
• Undertake relevant audits.
• Assist in preparing, cooking and dispatch dishes according to a planned menu.
• Assist with special diets and special functions, ensuring good quantity control.
• Prepare and cook food using standardised recipes.

• Serve meals to service users/customers and staff in line with current procedures, including portion control.
• Stock and clean vendors as required.
• Transport food around the site.
• Take payment for food where applicable.
• Ensure dining areas, restaurants and wards are set, prepared and clean ready for food service.
• Assist in presentation of food in dining areas and patient service.

• Knowledge of catering, food hygiene, HACCP and food allergen procedures.
• Report unsuitable food items to senior supervisor.
• Maintain required documentation (temperature controls, patient numbers, waste forms) following NHS policies.

• Efficient use of catering equipment, trolleys and related items.

• Assist supervisor on a day-to-day basis.
• Assist induction and training of other employees.
• Comment on departmental policies and procedures.
• Assist in quality assurance spot checks.
• Maintain records and cleaning schedules.
• Respond to emergencies and staff shortages.
• Flexible working within the team.

• Generous maternity, paternity and adoption leave.
• Options for flexible working.
• Extensive health and wellbeing support and resources.
• Travel allowance for community teams.
• Salary sacrifice bikes up to £2k.
• Free car parking at all trust sites.
• Free flu vaccinations every year.
• Citizens Advice support linked to Hardship Fund up to £250.

• Basic food hygiene certificate.

• Experience in food preparation and cooking.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check for previous criminal convictions.

Midlands Partnership NHS Foundation Trust