Legal Support Assistant

Position: Legal Support Assistant (Permanent)
Legal Support Assistant

Residential Property / Conveyancing Department
Telford, Shropshire
Full-time | Permanent
£24,600 – £26,700 DOE

A well-established and respected law firm in Telford is looking to recruit a Legal Support Assistant to join its busy Residential Property (Conveyancing) Department. This role is ideal for an experienced administrator or legal support professional who enjoys working in a fast-paced, client-focused environment.

You will work closely with Fee Earners, Partners, and the Head of Department, supporting residential conveyancing matters from instruction through to completion.

The Role

This is a low fee-earning legal support role, with around 1 hour per day of chargeable work, providing essential administrative and legal assistance on residential property transactions.

You’ll play a key role in ensuring files progress smoothly while delivering a high standard of service to clients, estate agents, and other professionals.

Key Responsibilities

Providing high-level legal and administrative support to the Residential Property team
Assisting fee earners with conveyancing files under supervision
Opening new files and gathering client information electronically
Accurate time recording and billing of chargeable work
Acting as first point of contact for residential property enquiries
Liaising with clients, estate agents, lenders, and other third parties
Diary management, appointment scheduling, and meeting coordination
Preparing correspondence, contracts, forms, and document bundles
Maintaining, updating, and closing client files
Taking detailed client instructions (without providing legal advice)
Monitoring document movement, post, and file progress
Handling telephone calls and client queries within agreed remit
Supporting colleagues during busy periods, holidays, or sickness
Ensuring compliance with GDPR, professional standards, and firm procedures
About You

You’ll be organised, proactive, and comfortable managing multiple files while maintaining excellent attention to detail.

Essential:

Experience in a high-level administrative or legal support role
Strong verbal and written communication skills
Excellent organisation, time management, and attention to detail
Confidence communicating with clients by phone, email, and in person
IT-literate (Microsoft Word, Excel, Outlook)
Ability to work proactively and as part of a team
Desirable:

Previous experience in a legal support, legal secretary, or conveyancing role

Experience with in residential property / conveyancing
Familiarity with case management and time recording systems
Law, business, or CILEX-related qualifications
Full UK driving licence
Hours & Salary

36.25 hours per week
Monday to Friday, 9:00am – 5:15pm
£24,600 – £26,700 depending on experience
(Top end achievable with residential conveyancing experience)
Why Apply?

Join a busy and supportive Conveyancing team
Gain hands-on experience across the full residential property process
Ongoing training and development opportunities
Stable, full-time role within a respected law firm
Apply now with your CV to be considered for this Legal Support Assistant – Residential Property role in Telford.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included