Front of house Supervisor

Exceptional Hospitality Starts With You!

At Sodexo, we believe that exceptional dining experiences are built on outstanding service, and we are searching for a Front of House Supervisor who shares our passion for excellence. If you thrive in a prestigious environment and have a flair for hospitality, this is your opportunity to shine.

We are looking for a dynamic Front of House Supervisor to join our team at Shrewsbury School, Shrewsbury SY3 7BA
, one of the UK's most distinguished independent schools. Situated in the heart of Shrewsbury, this historic institution is renowned for its academic excellence, rich traditions, and vibrant student community. You will deliver a front to back first-class experience to all Shrewsbury School stakeholders, both internal and external to the clients.

• Location: Shrewsbury School, Shrewsbury, Shropshire, West Midlands, SY3 7BA
• Contract Type: Permanent
• Shift Pattern: 5 out of 7 days
• Hours: 40 hours per week
• Rate of Pay: £13.94 per hour
• Weekend on weekend off

• Overseeing the front-of-house service across dining halls, ensuring a seamless and welcoming experience.
• Leading, training, and motivating the front-of-house team to provide first-class service.
• Coordinating with the kitchen team to guarantee efficient meal service and accommodate special requests.
• Managing table settings, seating arrangements, and ensuring immaculate dining areas.
• Monitoring stock levels of front-of-house supplies, from tableware to linens.
• Liaise with Front of house manager to clearly understand the needs of the business.
• Close and effective communication with the Head Chef and other senior chefs to deliver events. Provide direction and expertise to the operating area by promoting Shrewsbury School and Sodexo’s strategies and best practice to uphold both company missions and values.
• Assist Hospitality manager and Head Chef adhere to all food hygiene and health and safety standards, to ensure they are maintained to the required client and Sodexo expectations as outlined by the DMS (Document Management System) on Sodexo Net.

• Support selection process, recruit and induct the right team.
• Keep open channels of communication with all stakeholders.
• Lead by example by role modelling the Sodexo Managerial Behaviors.

• Ensure the FOH Team deliver the operation to the service standards agreed in the contract with the client.
• Identify events involving parents and governors and recognise the importance of these key customer groups.

• Proven leadership skills in a hospitality, restaurant, or high-end service environment.
• Highly effective communication and interpersonal skills.
• Excellent time management and organisational skills.
• PC and software literate.
• Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate.
• Displays a constant and sustained level of enthusiasm and self-motivation.
• Strong ability to build professional partnerships and communicate at all levels, particularly at senior client levels.
• Ability to set high standards, achievable through striving for continuous improvement.
• Ability to act on own initiative and to work effectively as part of a team.
• Flexible approach to role.
• Hold a personal driving license – desirable but not essential.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24‑hour virtual GP and…