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Hotel Management Event Manager / Planner

Guest Services Leader: Multi-Dept Guest Experience

Job in Shrewsbury, Shropshire, SY1, England, UK
Listing for: Holiday Inn Express Shrewsbury
Full Time position
Listed on 2026-01-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A leading hotel establishment in Shrewsbury seeks a Guest Service Manager to lead a multiskilled team across all guest-facing areas. Responsibilities include driving service excellence, resolving guest feedback, and monitoring performance against KPIs. Ideal candidates have senior guest service experience, strong leadership skills, and a desire to grow in hotel operations. Benefits include discounted hotel stays, access to leisure facilities, and individual development opportunities.
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