CDC Operations Manager

Job overview

The Shrewsbury and Telford Hospital NHS Trust’s Pathology Centre are looking for a dynamic, caring, and enthusiastic Operational Leader to join our Pathology Team.

The successful applicant will be working closely with other members of the Pathology leadership team, primarily based at the Community Diagnostic Centre (CDC) in Telford, but working across our three hospital sites, to deliver a quality, patient-focused service. Pathology is a vibrant team, continually looking for ways to develop innovative ideas and ways of working, ensuring our services continue to match the rapid pace of growth in diagnostic advances.

The applicant will be qualified to degree level or equivalent, with demonstrable relevant experience.

Providing leadership and operational management support to the Pathology Centre Manager, the post-holder is accountable for the delivery of all diagnostics services provided through the CDC, ensuring efficient and effective management of all resources in order to deliver safe, high quality and effective patient care in an environment of continuous improvement.

Providing leadership and operational management support to the Centre Manager, you must have current NHS experience with a strong focus on delivery and a desire for success. Working with the Clinical Director, Lead Scientist, and Centre Manager, the post-holder is responsible for formulating and implementing service delivery plans to achieve the operational and strategic objectives of the Centre.

You should have the skills to prioritise workload in a fast-paced environment, have excellent interpersonal skills and the ability to develop and motivate others effectively.

This role requires values-based leadership of staff, including administrative and Phlebotomy teams. The individual will also be a key contributor to the overall operational, workforce and finance performance and strategy of the department, working closely with our other Pathology leaders and wider colleagues.

Accountable for service delivery, the post-holder will be required to liaise with service users, other agencies and stakeholders along with working closely with other teams to ensure efficient and effective management of all resources to deliver safe, high quality and effective patient care.

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you are looking for new opportunities and challenges in a management role, then this post could be for you. You will need to demonstrate a working knowledge of Pathology; effective leadership skills with experience of managing multi-disciplinary teams; effective communication; be able to interpret and present performance and business data; be able to advise senior managers of risks and issues;

and solve operational and day-to-day management issues using previous experience and own initiative. You will need to have a strong collaborative approach and the ability to engage service users, partners, commissioners, and other key stakeholders.

If you're ready to be part of a team that's dedicated to continuous improvement, come and join us and let's make a difference together!

For full duties and responsibilities please refer to the attached document entitled Job Description.