Oncology Medical Secretary

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

We are looking to appoint Medical Secretaries within the Oncology Department.

• Provide efficient and comprehensive secretarial support in partnership with the Higher level Medical Secretary to the Consultant and supporting clinical teams.
• Digital and audio typing of clinical letters, correspondence and discharge summaries.
• Ensure results of tests and investigations for patients are reviewed by the Clinical teams in a timely manner and arrange any necessary ongoing follow‑ups.
• Arrange, attend and minute meetings as required, taking and transcribing minutes and following up actions.
• Use the in‑house patient data tracking system to ensure patient case notes are booked in and out appropriately.
• Respond to Patient and Carers telephone calls, providing non‑clinical guidance and using own judgement in a professional and competent manner.
• Produce and maintain records using Microsoft applications (Word, Publisher, PowerPoint, Excel and Access).
• Exercise initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times.

• Must be an internal employee of one of the four listed organisations.
• Excellent organisational, communication and prioritisation skills.
• Ability to work accurately under pressure and manage own workload independently.
• Strong verbal and written communication, with tact, diplomacy and persuasive skills where required.

We commit to removing barriers for people with disabilities or long‑term health conditions in recruitment, training and career progression. An interview will be offered to any applicant with a disability who meets the minimum criteria and reasonable adjustments will be supported wherever possible. We particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds, or who have a disability, as these groups are under‑represented in our workforce.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment free from unlawful or unfair discrimination and value the diversity of all people. The Trust offers an interview to applicants from the Armed Forces community who meet the minimum criteria and will recognise previous service and rank in terms of pay, annual leave and other terms and conditions.

Our Commitment to Safety and Respect – The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment and discrimination.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.