HCA - Discharge Lounge RSH & PRH | and Hospital NHS Trust

This is for permanent roles only (full and part time hours). Please do not apply if you are looking for Bank only.

Please note that this position is not eligible for sponsorship

Discover a new and fulfilling career opportunity at The Shrewsbury and Telford Hospital NHS Trust, where every day brings new challenges and rewards!

We are currently looking for Healthcare Assistants to join our Discharge Lounge teams at both The Royal Shrewsbury Hospital and The Princess Royal Hospital, Telford.

The Discharge Lounge is a fast paced environment where patients wait for their discharge letters, medication and transport before leaving the hospital. The HCA role is heavily involved in the timely transferring of patients from the wards to the Discharge Lounge in order to create capacity and flow for our Emergency Departments.

As a Healthcare Assistant in the Discharge Lounge, you play a role in supporting patients who are medically fit and waiting to be discharged from hospital. The role focuses on ensuring patient comfort, safety, and dignity during the discharge process, while working closely with the nursing team, porters, pharmacy, and transport services.

• Transfer patients from wards to Discharge Lounge in a timely manner to support flow.
• Liaise with relatives and support the nurse to provide updates on discharge progress.
• Work as part of the ward/department team delivering excellent patient care.
• Monitor patients and perform basic health checks.
• Serve meals and help feed patients.
• Provide support to patients to maintain hygiene needs, including bathing/washing and mouth care.
• Assist with elimination needs, encouraging continence, emptying urinary catheter bags, mobilising to toilet/commode/bedpan, and maintaining hygiene after incontinence episodes.

• Flexible working patterns
• Career progression, including annual personal development reviews
• Apprenticeship opportunities
• Competitive and transparent pay structure
• Blue Light discounts
• Generous annual leave and maternity/paternity leave

Join us at The Shrewsbury and Telford Hospital NHS Trust, where our passion for excellence drives everything we do.

We're on a mission to provide high quality, safe care to our patients, in an environment our incredible staff are proud to work in.

Our vision, 'To provide excellent care for the communities we serve,' is not just a statement; it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.

If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!

Benefits of joining the NHS include:

We will offer a comprehensive induction programme that will fully prepare you for the role and you will be working in a stimulating and supportive working environment with opportunities for learning and development.

For further information about this job role please see full job description and person specification.

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