Library Service First Point Officers - Oakengates Town Council

Are you ready to join a dynamic, community-focused team within a progressive Council? Do you share our commitment to delivering excellent services for local residents?

We’re excited to offer three permanent, part-time opportunities for Library Service First Point Officers (15 hours per week).

Grade NJC LC1 7-12 (£26,403 to £28,598) pro rata

Work Pattern The position will involve working on a Saturday on a rota basis.

The library service is a valued resource within the community. This role provides a highly customer-focused service to the public. Duties will include

• Answering general and book-related queries, issuing, discharging and shelving books
• Promoting library stock
• Cash handling
• Helping with events and activities
• Registering new users
• Helping customers in the use of IT via the public access PCs
• The post holder will also deliver the 'First Point @' services provided in the library

Candidates must be:

• Knowledgeable about books, online resources and information on the Council website
• Able to work accurately, at times under pressure
• Able to communicate articulately with a diverse range of library customers
• Able to use good questioning skills to comprehend and meet the needs of library customers
• Able to show initiative and a desire for developing new skills

For an informal discussion about the role, please contact Anita Cund on

Applications to be returned by email or post to:

Email:
To

Post:
The Town Clerk, Oakengates Town Council, The Wakes, Theatre Square, Oakengates, TF2 6EP

Telephone:

Application forms should be returned by 12noon on Monday 19 January 2026, interviews will be on Friday 23 January 2026

Job Description

Application form