Front Desk & Client Services Coordinator

Please see the attached job description for the full list of duties and responsibilities, a summary is below:
Providing a full range of customer service duties To provide a first point of contact for all service users and carers Meet and greet service users and supporting their access to the self-managed care options Providing a telephone service to all service users, book appointments using the Inform EPR system and signposting to other spokes and services Taking other phone calls, as appropriate, accurately recording messages and ensuring they are passed on appropriately To support the closure of clinical venues (with nursing staff), if working at a clinic location as necessary To provide general administrative support to the ISH Service as directed by the Service Support Manager

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