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Customer Service Rep

Customer Debt Resolution Advisor

Job in Shrewsbury, Shropshire, SY1, England, UK
Listing for: Severn Trent Water
Full Time position
Listed on 2026-01-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A prominent water utility company in Shrewsbury seeks Customer Advisers to provide exceptional service during the debt process for unpaid bills. Candidates should possess excellent communication and negotiation skills. Full training is provided for the role, which requires managing customer cases and ensuring compliance with legal requirements. The position offers a starting salary of £26,412.75, annual bonus, and benefits including flexible working options, pension scheme, and health support services.
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