ERF Administrator

Location

Battlefield Enterprise Park, Vanguard Way, Shrewsbury, Shropshire, SY1 3TG

Ready to find the right role for you? When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As an ERF Administrator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

• Process and track all purchase orders from initiation to completion, confirm receipt of goods, and collaborate with departments to resolve invoice queries and discrepancies
• Act as first point of contact for internal and external stakeholders, monitoring incoming emails and managing inbound phone calls efficiently
• Monitor and track team training requirements, book refresher courses via Service Now as certificates approach expiry, and provide monthly training compliance updates to management
• Support health and safety compliance through data monitoring, entry, and document control reporting
• Maintain and update staff personnel files in accordance with GDPR procedures, and prepare, organise, and maintain both physical and electronic filing systems
• Maintain stock control for office, operational, and maintenance supplies across two stock rooms (office and maintenance workshop locations)
• Deliver accurate data entry to support operations and assist with KPI reporting

• Experience in administrative, clerical, or coordination roles with strong organisational capabilities
• Proficiency in purchase order processing, goods receipt procedures, and invoice query resolution
• Experience with training coordination, compliance tracking, and certificate management systems
• Familiarity with Service Now or similar booking/ticketing systems
• Knowledge of GDPR procedures and personnel file management
• Competency in document control, version management, and maintaining physical and electronic filing systems
• Stock control and inventory management experience across multiple locations
• Strong data entry skills with attention to accuracy and ability to support KPI reporting

We are a proud Disability Confident Employer and provide a Disability Confident interview for applicants with a disability or long-term condition who opt‑in to the scheme. We are committed to ensuring all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. We also offer adjustments where reasonable and appropriate throughout the application journey.

You are welcome to apply today, so we can make a difference for generations to come. This role is not yet closed.