Security Receptionist

Security Receptionist

The closing date is 16 March 2026

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

*** Security Receptionist - Band 2
*** on within the low secure Forensic directorate*** An opportunity has arisen within our Specialist Low Secure Forensic Service for a Clee Security Receptionist based in Shrewsbury, Shropshire. Clee building contains 2 low secure wards - Yew ward is a 12 bedded male acute unit and Willow ward is a 20 bedded male rehab unit. We are seeking an enthusiastic, self‑motivated and welcoming individual, to support the Clee nursing team and admin covering both wards.

Your role will be front of house for Clee building, therefore the role requires a kind, welcoming and helpful individual to greet all staff, visitors and service users. Due to the nature of the unit, successful candidates will be professional, confidential and be able to care for someone in a non‑judgemental approach. Some tasks will include ordering items through our e‑procurement system, managing the Clee car diary and completing inductions for new staff.

This role includes patient contact as service users will enter and exit the building on both escorted and unescorted leave. Overall, the role supports the security of the unit, ensuring all staff, service users and visitors are safe and adhere to the restrictions of entering the unit.

The post holder will ensure high level of security for the building ensuring all staff and visitors have the correct photo , management of keys, fobs and alarms and recording who is in the building.

The post holder will link in with the nursing teams on both wards.

The post holder will be offered monthly managerial supervision and work closely within a small team as 5 staff make up the reception team.

Security receptionists are required to work a rotation of early shifts, late shifts, weekend working (approximately 1 in
3) and working bank holidays - including Christmas and new year (on rotation).

Come and work with us at our award‑winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke‑on‑Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

For full job description and person specification please refer to the attached documents. In summary; Management of security and safety for the unit. This includes ensuring all staff and visitors have the correct photo , management of keys, fobs and alarms and recording who is in the building. Ensure smooth flow for staff, patients and visitors both entering and exiting the building.

Scanning confidential documents. Completing security induction for new staff. Managing Clees car diary. Informing nursing team when service users have returned to the unit from unescorted leave. Ordering items on e‑procurement. Keeping up to date on mandatory and essential training. Using Microsoft on a daily basis including word, excel and teams.

• English and Maths at GCSE level or equivalent.

• Experience of working in a similar role or discipline.
• Experience of working in the NHS.

• Ability to work on a diverse range of duties and tasks in a busy and challenging reception area.
• Understanding of secure care.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Midlands Partnership NHS Foundation Trust