Administration Assistant

Your new company
We're looking for a proactive and organised Administration Assistant to join our team on a temporary basis, with a strong opportunity to move into a permanent role. This position suits someone who enjoys keeping operations running smoothly, supporting colleagues, and delivering excellent service over the phone and in person.
Your new role

• General administrative support: managing emails, filing, scanning, and maintaining accurate records.
• Handling inbound calls: answering queries, directing calls to the correct departments, and taking clear messages.
• Outbound follow up calls: contacting clients or suppliers to confirm appointments, chase information, or provide updates.
• Diary and meeting coordination: scheduling appointments, preparing meeting rooms, and organising agendas.
• Document preparation: creating letters, reports, spreadsheets, and basic presentations.
• Data entry and database management: updating internal systems with accuracy and speed.
• Supporting team projects: assisting with admin tasks for ongoing initiatives and deadlines.
• Reception cover when required: greeting visitors and managing deliveries.
• Answering customer enquiries and providing first line information.
• Calling suppliers to request delivery updates or documentation.
• Following up with clients to confirm bookings or gather missing details.
• Escalating urgent issues to senior staff when needed.

• Strong communication skills, both written and verbal.
• Must be able to start immediately.
• Confident telephone manner with the ability to handle calls professionally.
• Excellent organisational ability and attention to detail.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask and prioritise workload effectively.
• Previous admin experience is desirable but not essential for the right candidate.