Deputy Executive Vice Chancellor, Operations - ForHealth Consulting

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When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive.

UMass Chan's commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.

Deputy Executive Vice Chancellor, Operations - For Health Consulting Job Number:
Category: Management
Location
:
Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: For Health Consulting
Department: For Health Consulting - For Health Consulting
- Chief Operating Officer - W401929
Job Type: Full-Time
Num. Openings
: 1
Post Date
:
Sept. 12, 2024

Under the general direction of the Executive Vice Chancellor (EVC), For Health Consulting, the Deputy Executive Vice Chancellor for Operations (DEVCO), For Health Consulting oversees the full spectrum of activities under the DEVCO, including the Health Systems Solution division, the Office of Clinical Affairs (OCA), Research and Evaluation and the Digital Transformation Solutions Division and Healthcare Finance Solutions. This role is pivotal in providing operational oversight for Human Resources, Finance, IT, Facilities & Space Planning, and Risk Management, and acts as a key liaison to UMass Chan Medical School.

In partnership with the EVC, acts as an account manager for Mass Health, building a successful relationship with the Medicaid director and functioning as a key liaison for the broad portfolio of services rendered to this state agency.

For Health Consulting, the public service and health care consulting division of UMass Chan, utilizes a unique public university partnership model to work with public health and human service agencies. Our mission is to tackle the complex challenges faced by at-risk, medically complex, disabled and economically disadvantaged populations.

• Lead and manage the operations across For Health Consulting, focusing on the development and implementation of client facing solutions, as well as the efficient operations of the organization
• Ensure business growth through market expansion, product enhancement, and revenue diversification.
• In partnership with the executive leadership team, plays a key role in the development and execution of the organizational strategic plan, True North goals and strategic priority focus areas
• Works with operations leaders to ensure operations are efficient and on budget
• Ensures that client facing services are delivered on time and on budget and in accordance with For Health Consultings quality standards

• Build and maintain strong relationships with stakeholders including government agencies, healthcare providers, and consulting firms. Drive business development initiatives to expand For Health Consultings market presence. Works with Managing Directors to identify and develop products for evaluation that can be extended to new clients or markets
• Leverages professional network to amplify the offerings of For Health Consulting and to build new client relationships
• Works with Managing Directors to ensure that new business targets are met each year.
• Partners with AEVC Market Growth and Transformation to develop sales strategies for For Health Solution sets

• Foster and sustain productive relationships with clients and partners, ensuring long-term engagement and satisfaction. Support the universitys goals through effective collaboration with UMass Chan Leaders.
• Functions as executive sponsor to the client satisfaction pillar of the strategic plan; leads the development…