Senior Small Business Relationship Banker; Ba Walk Branch

Overview

Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities for growth. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, Regions may be your employer of choice.

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At Regions, the Senior Small Business Relationship Banker is responsible for meeting with customers and prospects in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role will provide services to all customers but will focus on small business customers with revenues up to $5MM — acquiring new customers, and deepening existing customer relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending.

Regions’ mission is to make life better for our customers and communities. We are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. This role offers opportunities for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal.

This requires a candidate who excels at identifying customer needs and possesses strong communication skills.

• Achieves individual and branch targets and goals by proactively identifying customer needs and providing advanced guidance about Regions’ solutions, with a focus on small business customers
• Conducts outbound phone calls using generated customer and prospect lead lists of small business and consumer customers to expand existing relationships and acquire new ones
• Works with the Branch Manager to serve as the primary relationship manager for a portfolio of small business customers with revenues up to $5MM
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings
• Provides a consistent optimal customer experience, including day-to-day branch responsibilities such as greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when additional financial goals and needs are recognized
• Supports team development by serving as a subject matter expert for junior level bankers
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated by the Branch Manager; ensures sound banking practices and manages operational risks

This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to (Use the "Apply for this Job" box below). for more information.

• High School Diploma or GED
• Two (2) years of banking, sales, and/or customer service experience
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and…