Sales and Service Technician

Sales and Service Technician – Bridgestone Retail Operations, LLC

We are seeking a dedicated Sales and Service Technician (SST) to join our team at Bridgestone Retail Operations (BSRO). This hybrid role blends customer service, sales, and entry-level vehicle services to help customers and support our store operations.

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With over $4.5 billion in tire and auto service sales, BSRO offers a dynamic environment where teammates receive formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, a 401(k) plan, and more.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role intended as a pipeline for future career growth within Firestone Complete Auto Care. You will serve customers by assessing needs, recommending products and services, performing basic vehicle services, and ensuring customer satisfaction. The role requires flexibility between front‑office customer service and back‑shop vehicle tasks.

$13.95 - $20.88 per hour

• Provide customer service, sales, and issue resolution (75%).
• Perform basic vehicle service tasks, including oil changes, tire rotations, and fluid checks (25%).
• Assist with store operations such as opening/closing, inventory, and display setups as needed.

• Potential to assist the manager or act as Manager‑On‑Duty under certain circumstances.
• Learn all aspects of store operations and flex between front‑office and back‑shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer‑service mindset and willingness to learn.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• Two‑year degree or non‑traditional education through training program completion, certification, or other evidence of a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience is a plus.
• Previous management or supervisory experience is a plus.

• Medical, Dental, and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up.
• Community Involvement:
  Working with local communities and giving back.
• Integrity & Teamwork:
  Doing things right, together.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.