Shift Supervisor - PT

Shift Supervisor - PT at HUSTLER Hollywood, Shreveport, LA

The Shift Supervisor supports the Store Leadership Team in the absence of a manager on the sales floor. Primary duties include supervising store staff, ensuring the highest level of customer engagement, and selling. The Shift Supervisor represents the brand, operates professionally, engages customers, maintains store standards, and supports teamwork.

• Require ability to lift large and heavy packages and boxes rapidly and constantly, and to perform continuous loading and unloading of large boxes during a scheduled shift.
• Able to reach overhead, bend, kneel, and carry product necessary for customer service, inventory re‑stock, processing shipment, and store merchandising.
• Ability to stand and walk for extended periods.
• Must safely lift 50 lbs. without restrictions.
• Perform store maintenance such as sweeping, vacuuming, emptying trash, and cleaning.
• Use and climb ladders and/or step stools.
• Perform repetitive motions (e.g., hanging, folding, ringing up customers).
• Use caution when dealing with difficult customers, houseless or transients, and avoid confrontations.
• Noise level in the work environment is usually moderate to loud.
• Adult content environment.
• Must be at least 18 years old.

• Assist Store Management in generating sales potential by maintaining a constant presence on the sales floor.
• Hold store keys to open and close without management as necessary.
• Prioritize customer service and partner with Sales Associates to achieve sales goals and KPIs.
• Manage rest and meal break schedules, ensuring all zones are covered.
• Provide timely feedback, coaching, and redirection on customer engagement, selling, and sales floor etiquette.
• Assist with managing company standards of merchandise presentations, signage, and displays.
• Escalate performance concerns to the Store Manager.
• Motivate associates to build brand loyalty and create a positive store environment.
• Assist with store security, including checking bags and monitoring fitting rooms.
• Ensure store staff are treated professionally, courteously, and respectfully.
• Process return/exchange transactions and authorize promotional discounts and employee sales in the absence of a manager.
• Adhere to and ensure compliance with all LP policies.
• Have full understanding and knowledge of inventory management procedures.
• Represent the company professionally and positively.
• Other duties as assigned.

• At least 1 year of key holder experience in a retail setting preferred.
• Excellent verbal and written communication skills.
• Available to work weekends (Friday, Saturday, Sunday).
• Commit to two store closings per week, including at least one on Friday or Saturday.
• Ability to utilize retail POS system and inventory scanner.
• Able to make change using American monetary units.
• Capable of carrying out detailed tasks and projects with minimal direction.
• Strong interpersonal skills and ability to build positive working relationships.
• Completion of the Shift Supervisor three‑month training program.

Seniority level:
Mid‑Senior level

Employment type:

Full-time

Job function:
Management and Manufacturing (Retail)

Job location:

Shreveport, LA

Salary range: $51,300.00 – $94,500.00