Quality Control Supervisor - Shreveport Port

Quality Control Supervisor – Shreveport Port

Position:
Quality Control Supervisor – Shreveport Port
Company:
Glovis America, Inc.

Location:

Shreveport, LA
Seniority Level: Mid‑Senior level

Employment Type:

Full-time
Job Function:
Quality Assurance
Industry: Truck Transportation

• 100% Company Paid Employee Life Insurance & Short‑Term Disability
• 14 paid Company Holidays
• 80 Hours of Vacation
• 40+ Hours of Sick
• 401K with GENEROUS Match
• Eligible Tuition Reimbursement
• Eligible for Auto Allowance
• Eligible for Wellness Reimbursement of up to $50.00 Per Month
• Eligible to Receive Referral Bonuses

Glovis America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since 2002, we commit to delivering products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. We exceed standards by providing quality service to the automotive, freight forwarding, parts distribution, used car, and fuel industries, leveraging advanced information systems and technologies.

The Quality Control Supervisor oversees quality assurance within our automotive operations, ensuring vehicles, processes, and facilities meet OEM, regulatory, and internal standards. The supervisor leads initiatives that prevent defects, reduce risk, and protect team members, achieving operational excellence and workplace safety.

• Manage daily activities of Quality Inspectors, ensuring correct and safe execution.
• Perform audits to ensure inspectors and VPC departments meet standards.
• Conduct performance reviews and maintain QC documentation within ISO guidelines.
• Monitor absences and manage headcount.
• Assist in developing and implementing quality measurement tools and reporting performance.
• Motivate and manage quality team members through effective communication.
• Organize daily quality meetings with team members.
• Track port quality trends and initiate continuous improvement activities.
• Support all departments with training activities and ISO certification preparation.
• Provide cross‑departmental assistance and corrective action development.
• Enforce quality‑related policies, procedures, and expectations.
• Other duties as assigned.

• Some exposure to ISO 9000.
• Good color vision.
• Proficient in primary workplace language.
• Excellent written and oral communication skills.
• Clear instruction and effective presentation abilities.
• Willingness and ability to cross‑train in other departmental areas.
• Flexibility with schedule, including extended hours, weekends, and holidays.
• Strong prioritization, organizational, problem‑solving, and analytical skills.
• Ability to drive automatic and straight‑shift vehicles.
• Independent work in a fast‑paced environment with strong interpersonal skills.
• Cross‑functional communication skills and strengths.
• General knowledge of automobile components.

• High School Diploma or GED (required).
• Associate’s degree or higher (preferred).
• Valid state‑issued driver’s license without restrictions.
• 2 years of experience in Quality Control.
• 1–3 years of leadership and/or supervisory experience.

• Ability to sit in front of a desk/computer for long periods.
• Repetitive hand use, writing, and typing.
• Lift up to 25 lbs and carry up to 25 lbs.
• Stand, walk, drive, push/pull, bend, stoop, kneel, squat/crouch as needed.
• Stand, walk, and sit consistently.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

The work environment is a typical office with low‑level noise exposure. This position is located in the Shreveport, LA office. Communication with employees and field partners is primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.