IT Technician

IT Technician – Legends Global

Join to apply for the IT Technician role at Legends Global
. Get AI-powered advice on this job and more exclusive features.

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide hosts 20,000 events and entertains 165 million guests each year. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Essential duties and responsibilities include:

• Provide day-to-day technical support for hardware, software, networks, and end-user systems, including troubleshooting and issue resolution
• Install, configure, and maintain desktops, laptops, printers, mobile devices, and related IT equipment
• Monitor system performance and elevate complex technical issues to senior IT staff or vendors as needed
• Support user onboarding and offboarding, including account setup, access management, and equipment deployment
• Maintain accurate documentation of incidents, solutions, and IT inventory to ensure compliance with internal standards

• Associate or bachelor’s degree in information technology, Computer Science, or a related field, or equivalent hands-on experience
• 1–3 years of experience providing technical support in a help desk, desktop support, or IT operations environment
• Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve hardware, software, and network issues efficiently
• Customer-service mindset with clear communication skills to support users with varying levels of technical knowledge
• Ability to manage multiple support requests, prioritize tasks, and work effectively in a fast-paced environment
• Attention to detail with strong documentation skills to accurately track issues, solutions, and IT assets

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Location:

On Site or Remote (Venue/Location).

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.