Digital Training Facility Manager DTFM - Shreveport, LA; CONUS; Digital Training Facility

Overview

Digital Training Facility Manager [DTFM] - Shreveport, LA (CONUS) - Digital Training Facility Management (DTFM) (DTFM
058). This is a full-time role supporting a DoD/Military sector engagement. The position is located near Shreveport, LA and is a W-2 employee labor category position within the Engagement Team Cadre to fulfill Firm Fixed Price (FFP) requirements and to serve as the Digital Training Facility Manager.

• Schedule and manage the use of Digital Training Facilities (DTFs) and provide hands-on assistance to the Enterprise Management System (EMS) staff for the assigned location.
• Operate required hands-on equipment and record on-site operations for the project.
• Oversee the DTF to follow EMS directions for replacing monitors, desktop computers, and servers, and verify hardware and software operation in the DTFs.
• Maintain facility security and operate equipment; assist students in using assets provided in DTFs.
• Monitor and report the condition and inventory of IT hardware, desks, chairs, and other furniture at site locations.
• Collaborate with other entities to create secure lab environments and provide hands-on equipment operation and on-site support.
• Provide metrics and reports to designated Management, Section Leadership, and Stakeholder Staff; provide server and application support and maintain superior customer interactions for The DTF.
• Record the operational status of the DTF(s) to the appropriate chain of command and the Distributed Learning Point of Contact (DL-POC).
• Schedule DTF use and provide hands-on assistance to the Army Training Information System (ATIS) Product Manager (PdM) and EMS staff; coordinate training scheduling with Soldiers and the Distributed Learning Point of Contact (DL-POC).

• Experience: 5 years of management experience within the realm of IT support and/or management (Required).
• Ability to analyze and evaluate trainees to summarize, forecast, identify requirements, screen information, determine eligibility, and provide solutions to challenges; strong oral and written communication for coordinating and scheduling training and producing reports and presentations.

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related).
• U.S. Citizenship Required.
• Excellent oral and written communication skills; e-Verify participation.
• Proficient with Microsoft Office products and Adobe; able to learn other tools quickly.
• All staff must be eligible for a Facility Access Authorization; may require varying levels of background investigation up to Top Secret or Q clearance; some roles require Secret Clearance/NACI.

• Familiarity with emerging technologies; strong computer hardware and software skills (including Microsoft server, Windows desktop management, printing management).
• Project/process management with the ability to define, monitor, and report on projects.
• Analytical and problem-solving skills; strong oral and written communication; ability to interview patrons and interpret information needs.
• Ability to manage programs, develop and deploy computer images/configurations, and work effectively as part of a team.

• Teamwork, Leadership, Business Acumen, Communication, Motivation, Agility, Judgment, Organization.

• Business Tools: proficiency with Microsoft Office; advanced Excel, Access, Outlook, PowerPoint, Word; proficiency with Adobe Acrobat, data analytic tools, and Visio.
• Commitment, Curiosity, Humility, Willingness to learn and grow.

• Competitive compensation with group health insurance, 401(k), vacation/PTO, pre-tax plans, and purchasing discounts.
• Security clearance considerations may apply; opportunities exist for engagement on sensitive federal work.
• Referral bonuses and performance incentives; opportunities for professional growth and thought leadership.

• Pro Sidian is an equal opportunity employer. Applications welcomed regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, or protected veteran status.
• We participate in hiring programs for veterans; applicants are encouraged to apply.
• To apply, use the Pro Sidian career site at  or email resumes and salary expectations to  Include the job reference code in the subject line and provide name, address, phone, compensation expectations, work history, and education.

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