Food & Beverage Manager

Overview

Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Manager at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Director of Food & Beverage, the Food & Beverage Manager’s primary responsibilities include the following functions in accordance with ASM policies.

POSITION: Food & Beverage Manager
DEPARTMENT: Food & Beverage
REPORTS TO: Director of Food & Beverage
FLSA STATUS: Salary - Exempt

Major Duties and Responsibilities

• Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures.
• Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, and guest experiences for catering and concessions.
• Communicates with Events for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details.
• Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as services, equipment orders, consumption reports and special orders.
• Manage and work along with the part-time staff, contracted staff and guests in the areas of concessions and catering.
• Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational.
• Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies, and equipment.
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure success while addressing client requests, concerns, and problems.
• Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms.
• Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements.
• Directs and works with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines.
• Direct handling of cash and credit cards in accordance with ASM Global and Shreveport Convention Center policies.
• Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, and final billing accounting.
• Plan, implement and operate an integrated point of sales system, run reports, process cash & credit card sales during and after events, run settlement reports.
• Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations.
• Act as Department Manager and/or Manager on Duty for events, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facilities.
• Assist Director of F&B to analyze and maintain department related costs and facilitate reporting.
• Cash & check handling, concessions receipts, and balance accounts.
• Payroll
• Maintaining labor cost
• Other duties as assigned

To perform this job successfully
, an individual must be able to multitask, work independently and pay close attention to detail. Organize and prioritize work to meet deadlines. Work efficiently under pressure and produce accurate results. Computer literate in Word, Excel and Outlook. Experience in accounting, preferably using Inventory Software. Excellent customer service and computer skills is essential. Must be able to work flexible hours.

• Must be 18 years of age or older
• Excellent customer service skills
• Must be able to pass a background check to include a credit history report and meet corporate minimum requirements.
• Serve-safe certified

• Manag…