Ward Clerk Non Certified

Overview

The Ward Clerk provides essential administrative and clerical support to the nursing unit in a nursing home and rehabilitation facility. This non-certified role helps ensure smooth daily operations by managing documentation, communication, and coordination between nursing staff, residents, families, and other departments.

• Administrative & Clerical Duties:
  Answer phones and route calls appropriately; greet residents, families, visitors, and staff in a professional manner; maintain resident charts (paper and/or electronic); file, copy, scan, and organize medical and administrative documents; enter and update resident information in the facility’s system.
• Nursing Unit Support:
  Assist nursing staff with non-clinical tasks; transcribe physician orders as directed (per facility policy); prepare admission, discharge, and transfer paperwork; track and distribute physician orders, lab results, and reports; maintain census and bed board information.
• Communication & Coordination:
  Communicate with nursing staff, therapy, dietary, housekeeping, and admissions; notify appropriate staff of changes, orders, or requests; assist with scheduling appointments and transportation as needed.
• Supplies & Unit Organization:
  Order and restock unit supplies; maintain clean and organized nurses’ station; report equipment or supply needs to appropriate personnel.
• Compliance & Confidentiality:
  Follow HIPAA and facility confidentiality policies; adhere to infection control and safety procedures; maintain professionalism and respectful behavior at all times.

• Required
  • High school diploma or GED
  • Basic computer skills (typing, data entry, email)
  • Ability to multitask in a fast-paced healthcare environment
  • Strong communication and organizational skills
• Preferred
  • Previous experience in healthcare, long-term care, or clerical role
  • Familiarity with electronic health records (EHR)
  • Customer service experience