Certified Medical Assistant - Clinic's - Shreveport

Overview

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and ages and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.

Communicates via phone to ensure patient needs are met timely and accurately. Accesses company’s data systems to document pertinent medical information.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including privacy, introduction to the patient, explaining services or procedures, requesting permissions, and communication style.
• Performs other related duties as assigned.

• Education:
  
  Required – High school diploma
• Work Experience:
  
  Preferred – Completion of a formal medical assistant training program
• Experience:
  
  Required – Experience working with and maintaining confidential information, including experience in a fast-paced environment with minimal supervision
• Certifications:
  
  Required – Medical Assistant Certification;
  Basic Life Support (BLS) from the American Heart Association
• Knowledge, Skills, And Abilities (KSAs):
  Proficiency in using computers, software, and web-based applications; effective verbal and written communication; strong interpersonal and customer service skills; ability to present information clearly and professionally to varied audiences throughout patient care

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work – exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.

Note:

This description includes typical physical requirements and notes about exposure to blood, body fluids, and tissue, and potential occupational risk for exposure to communicable diseases and hazardous medications or waste.

The employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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Please refer to the job description to determine whether the position is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work:
Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.