Experienced Executive Casino Host
Listed on 2026-01-25
-
Entertainment & Gaming
Event Manager / Planner, Casino, Gaming Manager, Customer Service Rep
Job Category: Marketing - Player Development
Requisition Number: EXPER
010223
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- Posted :
January 15, 2026 - Full-Time
- On-site
Showing 1 location
Bally's Shreveport
451 Clyde Fant Pkwy
Shreveport, LA 71101, USA
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally’s Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally’s also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role: Responsible for the operation of the VIP department which includes VIP clerks and hosts.
Responsibilities:
- Manages Casino Hosts in the VIP Services Department.
- Is responsible for the overall direction, coordination, and evaluation of this unit.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Handles customer requests, complaints and problems in a friendly, courteous and professional manner and anticipates guests' needs.
- Arranges and entertains customers at special events.
- Organizes air, limousine and bus transportation for guests.
- Keeps all VIP staff informed of all necessary information.
- Develops new customers and maintain existing customers for Table Games.
- Obtains credit information to establish credit lines.
- Other duties may be assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Qualifications Skills RequiredHospitality
Novice
Customer/ Client FocusNovice
ConfidentialityNovice
CommunicationNovice
Customer ServiceNovice
Behaviors:
Motivations:
Education PreferredAssociates or better.
Bachelors or better.
Technical/other training or better.
Experience RequiredFifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Licenses & Certifications RequiredLA Alc Compliance Trainer
Alc. Beverage Operator
LA Ops License
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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