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Retention & Customer Care Specialist

Job in Shreveport, Caddo Parish, Louisiana, 71150, USA
Listing for: Cable One
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Retention & Customer Care Specialist I
A broadband service provider in Shreveport is seeking a Customer Care and Sales Advisor I. In this role, you'll assist customers with service inquiries, billing questions, and product changes while demonstrating empathy and professionalism. Responsibilities include addressing service requests and meeting sales goals. Ideal candidates will have a High School Diploma and possess strong communication and active listening skills. Competitive benefits and career growth opportunities available.
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