Account Rep
Listed on 2026-01-27
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep -
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description
- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
Supports Account Executives and Account Managers as well as PFG’s national customers with reports, pricing support, LTO tracking and day-to-day operations of a national account. Interacts with the customer and the various OpCo’s to ensure that contract and pricing requirements are being met and that orders and special requests are processed and managed appropriately. Acts as the liaison between the customer account(s) and the PFG OpCo to secure and develop the customer relationship.
Resolves issues between the customer and the PFG OpCo to maintain positive customer interface. Runs weekly, monthly & quarterly reports & special report requests at any given time; compiles data & submits monthly & quarterly rebate requests. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.
- Supports Account Executives and Account Managers as well as PFG’s national customers with reports, pricing support, LTO tracking and day-to-day operations of a national account
- Interacts with the customer and the various OpCo’s to ensure that contract and pricing requirements are being met and that orders and special requests are processed and managed appropriately
- Acts as the liaison between the customer account(s) and the PFG OpCo to secure and develop the customer relationship
- Resolves issues between the customer and the PFG OpCo to maintain positive customer interface
- Runs weekly, monthly & quarterly reports & special report requests at any given time; compiles data & submits monthly & quarterly rebate requests
- Functions as a team member within the department and organization, as required
- Performs other related duties as assigned
Required
Education:
High School Diploma/GED or Equivalent Experience.
Required Experience:
2-4 Years experience in sales, marketing or related area.
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