SR HVAC Service Technician

Overview

SR HVAC Service Technician ($27.00-$63.00/per hour)
Shapiro & Duncan – Sterling, VA 20165

COMPANY SUMMARY: Shapiro & Duncan is the Provider of Choice for advanced mechanical solutions. We are a third generation family-owned business serving customers in DC, Maryland, and Virginia since 1976, specializing in full-service mechanical solutions including engineering, coordination, prefabrication assembly, construction, service and maintenance for commercial, government, and institutional design-build projects.

JOB SUMMARY: The Senior Technician role is to provide service to our commercial HVAC customers.

• Able to work Monday–Friday with occasional overtime in the afternoons, evenings and weekends as needed. Hours may involve start times as early as 5:00 a.m. Specific project requirements may require afternoon or evening/night shifts.
• Minimum of 6 years of hands-on experience in the HVAC trade as a commercial service technician.
• High school diploma/GED (experience may be substituted for education).
• Completion of an HVAC Apprenticeship Program and appropriate state licensure (current Journeyman or Master’s License).
• Advanced HVAC Training and Manufacturer’s Training.
• Knowledge of all facets of Heating, Ventilation, and Air Conditioning service and installation.
• Competent at diagnosing refrigeration systems, air distribution systems and equipment controls.
• Computer literate (Windows and Microsoft Office); able to adapt to new HVAC interface software.
• Professional demeanor with ability to interface effectively with technicians, vendors, and clients.
• Effective and professional communication with internal and external staff at all levels.
• Possess current, valid driver’s license (not under suspension or limitation).
• Must be able to grip tools and perform physical tasks (standing, walking, bending, crawling, climbing, etc.).
• Able to withstand temperature extremes and exposure to elements (rain, snow, etc.), dust, fumes, heights, and confined spaces.
• Balance, agility, eye-hand coordination, flexibility, depth perception, peripheral vision, and manual dexterity.
• Must be able to differentiate colors and hear adequately.
• Ability to problem solve and analyze situations.

• Listen to the customer’s concerns and evaluate possible solutions based on their needs.
• Diagnose and repair problems accurately and timely.
• Explain to the customer any deficiencies and suggested repairs.
• Gather information to electronically submit quotes to the office from the company vehicle.
• Perform service, repairs, and maintenance in a timely manner.
• Make efficient use of materials, parts, supplies, and company tools.
• Complete all service tickets and other required documents electronically on a daily basis.
• Maintain the minimum suggested personal tools list and all company-provided tools.
• Maintain the work vehicle in a neat, clean manner and perform routine service (oil changes, etc.).
• Make recommendations for ways to improve the department and pursue continuous improvements.
• Provide technical assistance and training to Technicians and Apprentices as needed.
• Solicit and review feedback from customers.
• Perform other tasks and duties as directed by management.

Accessibility:
If you need an accommodation as part of the employment process please contact Human Resources at
Phone:
Email: em

Equal Opportunity Employer, including disabled and veterans.