Senior Operations Manager - Shorewood, IL

Senior Operations Manager - Shorewood, IL page is loaded## Senior Operations Manager - Shorewood, IL locations:
DC3 Shorewood ILtime type:
Full time posted on:
Posted Todayjob requisition :
R-30550

The Senior Operations Manager leads a team of operations and department managers in a fast-paced warehouse environment. This role is responsible for ensuring all operational targets are met while adapting to changing priorities and balancing workflows across departments. The position requires strategic planning, problem-solving, and data-driven decision-making, especially in preparation for multiple business cycles throughout the year. This leadership role supports core company values, fosters a positive and inclusive workplace culture, and is expected to serve as the acting facility lead when the Director is not onsite.
** What You’ll Bring to Bob’s
** At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
** Key Skills for Success
** To excel in this role, you will need to demonstrate strengths in the following skill areas:
** Core Competencies & Expertise
*** Operational leadership and decision-making in day-to-day warehouse functions
* Strategic planning and performance improvement using P&L metrics and Cap Ex planning
* Implementation and enforcement of operational policies and procedures
* Cross-functional knowledge of facility operations
* Development and execution of staffing plans, training, and succession planning
* Strong communication (verbal, written, and listening) and interpersonal skills
* Problem-solving and critical thinking based on data and frontline experience
* Safety management and housekeeping compliance
* Proficiency with Warehouse Management Systems (WMS), Microsoft Outlook, Word, and Excel
* Ability to work under pressure and adapt quickly to shifting priorities
** Preferred Competencies & Skills
*** 6+ years of progressive leadership experience in a warehouse environment
* Bachelor’s degree or some college coursework
* Bilingual (Spanish) preferred
* Experience with furniture or other big-ticket item logistics
* Strong mathematical aptitude and analytical thinking
* Hands-on leadership and a collaborative approach to team morale and productivity
** Who We Are
** At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
** How We Will Support Your Success
** We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.
** Benefits & Perks
*** Competitive Medical, Dental, and Vision Insurance
* Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
* 401(k) Profit Sharing Plan with a generous company match
* Pet Insurance and employer-paid Life Insurance options
* Professional Development:
Tuition reimbursement, on-demand learning, and career progression pathways
* Employee Discount starting on Day 1, plus exclusive partner discounts
* And so much more!
** Our Culture & Core Values
** At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—
** Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun**—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
** Minimum Qualifications
*** 6+ years of leadership in a warehouse setting
* Ability to stand and walk up to 80% of the time
* Flexible availability including weekends and holidays
* Ability to lift as needed and assist in hands-on warehouse tasks
** Physical Demands
*** Standing and walking for extended periods (up to 80% of the time)
* Occasional lifting,…