BDC Representative

At Carter Motors, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Summary
The BDC Agent is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.

Looking for 2 BDC Representatives

• 7am - 4pm or 9am - 6pm
• Tuesday - Saturday
• Monday - Friday
• 4 10/s offered also

• Competitive compensation plans
• Medical,Dental & Vision after 30 days of employment
• 401(k) + Company Match Plan after 90 days of employment
• AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount
• 529 College Savings Plan
• Paid time off after 90 days of employment
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discount Program
• Discounts on products and services

• Set up, schedule and monitor service appointments.
• Follow up and reschedule missed or late appointments.
• Schedule appointments via text and phone calls
• Bring all customer concerns and complaints to the attention of the Service Manager.
• Make follow up phone calls to current and potential customers.
• Follow policies and procedures as set forth in Employee Handbook.
• Other duties as assigned.

• Organized and friendly personality
• Excellent phone, and customer service skills
• Professional, well-groomed personal appearance.
• Pre-employment background check, reference check & drug screen is required

Carter Motors is a proud equal opportunities employer ;we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a drug free workplace ;all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices ;candidates

with a criminal history will undergo an individualized assessment post-offer.