Housing Specialist

Housing Specialist - Central Applications Center (CAC)

Location:

Shoreline, WA (initially) with transition to Tukwila by the end of 2026. After the move, work will be performed exclusively at the Tukwila location.

This range is provided by King County Housing Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$30.72/hr - $37.61/hr

Job Summary

Please note this position is open until filled; however, to ensure consideration applications should be received by January 26, 2026 at 4:30pm.

King County Housing Authority (KCHA), an independent municipal organization, is a high performing nationally recognized leader in affordable housing. KCHA is a national leader in providing innovative and effective housing solutions so that people and communities can prosper. Our vision is that all residents of King County have quality affordable housing. KCHA is the largest housing provider in the county, and annually, the agency serves over 55,000 low‑income individuals.

We transform lives through housing.

We are recruiting for a talented, detail‑oriented, and customer‑service‑focused Housing Specialist. This is an excellent opportunity for someone who thrives in a fast‑paced environment Cientially enjoys a diversity of customers, and is committed to the highest standards in public service.

The ideal candidate will be:

• Able to work independently and maintain responsibility for a variety of routine and complex clerical activities.
• Able to provide exceptional customer service to a diverse population of internal and external stakeholders.
• Resourceful and able to independently address and resolve issues as they arise.
• Highly skilled as an effective communicator срока verbally =p>
• Flexible and able to adjust to shifting priorities and needs while maintaining a positive attitude.
• A collaborative team member who is also a strong leader with well‑developed organizational and time‑management skills.
• Able to work effectively under pressure in a fast‑paced environment.
• Reliable, with a proven reputation for being consistently dependable.

Essential Functions

The Housing Specialist – Central Applications Center will:

• Determine eligibility for applicants from waiting lists and executive waivers; determine if applicants meet federal housing preferences including displaced, substandard housing or rent burden; determine additional information needed to complete intake process; determine income, expense deductions and number of bedrooms a family should obtain as defined per rules in the Admission and Continued Occupancy Policy (ACOP).
• Review documents provided by applicant and determine if additional information is required to complete the file; verify income sources, credit history, landlord reference check and criminal history, INS, EIV and assets; gather and review all tax credit paperwork; correspond with applicants as needed regarding program eligibility and denials as defined by ACOP rules.
• Complete tax credit Housing Eligibility Certification paperwork; work closely with tax credit manager to ensure program compliance; handle any changes that need to occur based on the tax credit status; present completed files to supervisor for final approval.
• Complete data entry using various systems; scan and index files; run reports as needed.
• Provide customer service by answering phone calls, returning voicemail and responding to email requests; answer questions related to all Housing Authority programs.
• Communicate with housing authorities and outside agencies regarding applications; monitor record retention to ensure proper procedures are followed; dispose of files appropriately according to established regulations and document actions with manager.
• Maintain consistent and reliable attendance with the ability to arrive on time.

Qualifications and Competencies

Required Qualifications:

• High School Diploma कोशध GED AND
• Moderate experience in work involving subsidized or affordable housing programs OR
• An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential…