Account Manager​/Sales Support

Account Manager / Sales Support (Office Interiors)

Salary: 30,000 - 35,000 + Commission (OTE 10k in 1st Year)
Location: Bradford, BD17
Hours: Mon-Fri, 8:45am-5:15pm
Start Date: ASAP
Full-time, permanent

Role Overview:
To support a director by managing and converting inbound (warm) enquiries, maintaining client relationships, and coordinating projects from initial enquiry through to handover. The role is focused on client service, enquiry management, and internal coordination rather than cold business development. The business specialises in designing and installing complete office environments to their clients, offering a bespoke service and ensuring a smooth process for businesses.

The Key Responsibilities of the Account Manager/Sales Support Professional:
Director & Sales Support
Act as the day-to-day sales and client support for one Director
Manage the Director's enquiries, follow-ups, and client communications
Prepare meeting notes, proposals, quotations, and presentations
Ensure timely responses to all incoming enquiries and client requests
Enquiry & Account Handling (Warm Leads)
Manage and qualify inbound enquiries from existing clients, referrals, and marketing activity
Act as the primary point of contact for clients once an enquiry is received
Maintain regular contact with clients to progress enquiries through to order
Support repeat business and account retention
Client Liaison
Build strong working relationships with clients, consultants, and suppliers
Arrange and attend client meetings, showroom visits, and site visits as required
Ensure a professional and consistent client experience throughout the process
Handle day-to-day client queries efficiently and proactively
Project & Internal Coordination
Liaise with design, estimating, procurement, and project teams
Ensure client briefs and requirements are clearly communicated internally
Track project progress and keep clients informed
Assist with handovers, aftercare, and post-project follow-up
Commercial & Administration
Assist with pricing, quotations, and order processing
Maintain CRM records and enquiry tracking
Support sales reporting and pipeline management
Ensure documentation is accurate and up to date

The Required Skills & Experience of the Account Manager/Sales Support Professional:
Essential
Experience in an Account Manager, Sales Support, or Client Services role
Background in office interiors, commercial furniture, fit-out, or a related sector
Strong organisational and administrative skills
Excellent communication and client-handling ability
Comfortable managing multiple enquiries and priorities
Proficient in MS Office (Word, Excel, Outlook)
Desirable
Experience supporting a senior Director or leadership role
Knowledge of office interiors or commercial fit-out processes
CRM system experience
Understanding of project-based sales
Personal Attributes
Highly organised and detail-focused
Proactive and dependable
Calm and professional under pressure
Team-oriented with a supportive mindset
Customer-focused and solutions-driven
Package
Competitive basic salary - entirely based on experience
Bonus linked to profit and conversions
Pension scheme
Career development within a growing interiors group

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.