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Technical Support Customer Service Rep HelpDesk/Support

Automotive Service Advisor & Customer Experience Champion

Job in Shiloh, St. Clair County, Illinois, USA
Listing for: Auffenberg Dealer Group
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A family-owned automotive group located in Shiloh, Illinois is seeking a Service Advisor. In this role, you will be the first point of contact for customers, ensuring effective service and a positive experience in the service lane. Ideal candidates will possess excellent communication skills, time management abilities, and a friendly demeanor. Responsibilities include overseeing the flow of the Drive Lane, assisting customers with inquiries, and managing technician workload.

Join our supportive team and enjoy a range of benefits including health insurance and paid time off.
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