Teller, Customer Service​/HelpDesk

Overview

Arkansas Federal Credit Union is the largest credit union in the state, offering a collaborative environment that emphasizes employee engagement and outstanding service to our members. We are seeking enthusiastic, innovative, and well‑rounded individuals to join our team. Our open‑door policy nurtures professional development and helps cultivate talent and leaders. We strive to make a difference in the lives of our Team Members, Members, Business Partners, and Communities.

Arkansas Federal is proud to be named one of Arkansas’s Best Places to Work.

• Earn up to $19/hr with experienced candidates able to earn even more!
• No weekends!
• Opportunity to make a difference in the lives of our members, team, and communities
• Learning and development opportunities
• Paid community involvement up to 48 hours for hourly employees and unlimited for salaried employees
• Medical, dental, vision & life insurance
• Long‑ and short‑term disability
• 401(k) with employer match plus additional pension plan at no cost to employee
• Tuition reimbursement
• 4 weeks paid time off plus 11 paid holidays in the first year
• Advancement opportunities
• Arkansas Federal Credit Union membership

As a Teller, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. You engage in meaningful conversations to understand member needs and recommend appropriate products.

• Build positive relationships and earn member trust to retain long‑term connections
• Efficiently manage teller transactions, including deposits, withdrawals, and payments
• Understand Arkansas Federal products and services to enhance member experience
• Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives

• Friendly, conversational, and trustworthy
• Technologically proficient
• Passionate and sincerely concerned for others
• Knowledgeable of financial industry models and products with a minimum of 7 months of related customer service experience
• Educated with at least a high school diploma or equivalent

Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.