Cafe Associate

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This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$16.00/hr - $23.00/hr

Why do people love eating in our café at Sam’s Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help café associates. Do you have a passion for preparing food? Our cafe associates listen to our member’s needs, prepare their food orders and provide fast and friendly service. We take pride in every aspect of our work and perform it with energy and enthusiasm.

We need strong team players, with a commitment to serving our members and creating the warm and friendly environment they deserve – serving up a meal just like at home! Be a part of a team that offers customers more of what they love, for less.

• You have a passion for and experience with fresh food
• You keep member satisfaction as your top priority
• You’re a solution seeker and innovator who tackles obstacles head‑on
• You’re comfortable with change and quickly adapt to different work scenarios
• You’re a curious and creative thinker, driving change through out‑of‑box thinking

• Ensuring high-quality products are fresh, ready, and available in the café
• Ensuring shelves are clean, maintaining temperature control, verifying expiration dates, and disposing of lesser-quality food products
• Packing ready‑to‑sell products in proper containers and stock displays
• Preparing and serving ready‑to‑eat food
• Maintaining a clean, sanitized, and member-ready area

The café associate role is a great way to start a fulfilling career at Sam’s Club. Apply!

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.

• Maintain up‑to‑date knowledge of product specifications related to prepared food merchandise; collaborate with cross‑functional teams and help educate other associates on tools, tasks and resources; communicate effectively with the team; and be flexible to the needs of the business in other areas.
• Prepare food according to item specifications; understand and plan future productions and mass productions; prepare for seasonality; adhere to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operate, maintain, and sanitize equipment; demonstrate an understanding of product and layout execution.
• Leverage digital tools to drive sales, improve the shopping experience, and elevate associate engagement; use hand‑held technology to make immediate business decisions related to production, ordering merchandise, receiving club pickup orders, training, and product quality with the member in mind; adapt to new tools and encourage others to use them.
• Drive the performance of the area; stock and rotate merchandise; ensure quality and date control standards; eliminate waste; provide member service by acknowledging the member and identifying member’s needs; assist members with purchasing decisions; handle payment types; locate merchandise; and resolve member issues and concerns.
• Act as a brand advocate; develop, influence, and inspire others for working in a style that is respectful, supportive, and team‑oriented; understand roadblocks and assist in training.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans; use the Open Door Policy; apply these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co‑workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information;…