More jobs:
Manager, Carrier Sales Operations
Job in
Sherman, Grayson County, Texas, 75091, USA
Listed on 2026-01-16
Listing for:
Cable ONE
Full Time
position Listed on 2026-01-16
Job specializations:
-
Business
Client Relationship Manager, Business Development
Job Description & How to Apply Below
Employer Industry: Telecommunications
Why consider this job opportunity- Opportunity for career advancement and growth within the organization
- Excellent benefits package, including medical, dental, and vision plans starting upon employment
- Paid time off, including vacation, holidays, and personal/sick days
- 401(k) with a 100% company match after one year of service, up to 5% of eligible compensation
- Tuition reimbursement of up to $5,250 in the first year
- Flexible remote/hybrid work environment
- Manage a team of Customer Success Specialists and Offer Managers to support carrier accounts
- Develop and implement strategies to enhance adoption, satisfaction, and retention of carrier partners
- Analyze data and metrics to identify opportunities and risks for carrier partners and proactively address them
- Establish and maintain strong relationships with key stakeholders at carrier partners
- Collaborate with cross-functional teams to advocate for the needs of carrier partners and provide insights
- Bachelor's degree in business, communications, or a related field
- At least 5 years of experience in customer success, account management, sales management, or a similar role in telecommunications or related industries
- Minimum of 2 years of experience in managing and developing customer success teams
- Strong knowledge of the telecommunications industry and challenges faced by Communication Service Providers
- Excellent communication, interpersonal, and presentation skills
- Proficient in using CRM, NPS, MS Office, and other customer success tools and platforms
- Exceptional problem-solving, analytical, and decision-making skills
- Highly motivated, self-driven, and adaptable, with the ability to work independently and as part of a team
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