Ambulatory Services Manager

Ambulatory Services Manager

ABOUT SHERIDAN MEMORIAL HOSPITAL

At Sheridan Memorial Hospital, we proudly rank in the top 13.6% of U.S. hospitals, recognized by the Centers for Medicare and Medicaid Services. With over 850+ dedicated employees and 100+ expert providers across 25 specialties, we are committed to exceptional, patient-centered care. Set in northern Wyoming’s Big Horn Mountain foothills, Sheridan offers outdoor adventure and community charm. Our hospital combines cutting-edge technology with a collaborative, innovative culture.

Join a team that values your skills, fosters growth, and empowers you to impact lives meaningfully. Apply today and be part of Sheridan Memorial Hospital’s mission of excellence!

Benefits Include:

• Medical, Dental, and Vision Insurance:
  Low deductibles and out-of-pocket costs. Coverage begins the month after you start.
• Tuition Assistance:
  Available after one year of employment.
• Retirement Match: 6% match with full vesting after 3 years.
• Generous PTO and Sick Time
• Employer-Paid Life Insurance
• Short-Term Disability Coverage
• Employee Assistance Program (EAP)

Benefits and eligibility vary by position; exclusions may apply.

JOB SUMMARY

The Ambulatory Services Manager is responsible for the strategic and operational management of the BHS and ENT clinic(s). This leadership role ensures high-quality service delivery and efficient clinic operations by managing all staff, collaborating with healthcare providers, and implementing systems for continuous improvement. Oversees the provision of services to ensure alignment with the organization’s philosophy, standards, and quality goals, implementing corrective actions through the performance improvement process as needed.

Maintains open and effective communication with all staff to promote a culture of quality and accountability. Develops, updates, and enforces departmental policies and procedures. Ensures the ongoing competency of all personnel through training, evaluation, and support. Responsible for budget formulation and resource planning. Provides support to the respective Director and Medical Director in developing and executing service expansion projects, marketing strategies, and other initiatives.

Actively seeks opportunities for professional growth and development to enhance clinic operations in accordance with the organization’s strategic priorities.

Primary Duties and Responsibilities:

• Oversees execution of daily operation within areas of responsibility: anticipating matters of significance to the vitality within areas of responsibility, problem solving business issues, making mid-course adjustments to keep areas of responsibility progressing according to strategic plan.
• Ensures services are delivered within the service, clinical quality, and financial parameters set for within areas of responsibility.
• Makes certain that clinical quality is monitored, analyzed and addressed by the management and governing bodies of Sheridan Memorial Hospital; addresses obstacles to achieving clinical quality, service excellence and financial effectiveness targets.
• Projects: allocates and monitors the efficient utilization of human, financial and material resources.
• Assesses that tools, auditing processes, education programs and decision bodies are being used to ensure continuous state of regulatory readiness.
• Demonstrates an ability to be flexible, organized and function under stressful situations.
• Knowledge of the 5 Rights of Delegation: right task, person, communication, supervision, and circumstance.
• Attends a minimum of 75% of leadership meetings per year.
• Ability to establish and maintain rapport with a wide variety of individuals and agencies.
• Secures and maintains the physical facilities, equipment and supplies which are required to carry out effective patient care and create an optimum physical environment.
• Interacts professionally with patient/family. Consults other departments, as appropriate, to collaborate in patient care and performance improvement activities.
• Promotes effective intradepartmental and interdepartmental relationships.

Goal Setting, Outcomes Monitoring and Analysis

• Stays abreast of new innovations and trends in outpatient…