More jobs:
Customer Service Representative
Job in
Sheridan, Sheridan County, Wyoming, 82801, USA
Listed on 2026-01-19
Listing for:
AO Prado
Full Time, Part Time
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
AO Prado is a premier home services provider in Wyoming, specializing in Solar, HVAC, and Roofing solutions
. We are dedicated to helping our neighbors improve their homes with sustainable energy and high-quality comfort systems. We are looking for a motivated, friendly individual to join our Sheridan team and serve as the first point of contact for our valued customers.
As a Customer Service Representative, you will be the face and voice of AO Prado. This is an entry-level position perfect for someone looking to start a career in the booming home services and renewable energy industries. No prior experience in solar or HVAC is required—we provide full training on our products and services!
Key Responsibilities- Customer Support: Greet customers in person and answer incoming phone calls with a helpful and professional attitude.
- Scheduling: Assist with booking and confirming appointments for our solar, HVAC, and roofing technicians.
- Inquiry Management: Provide basic information to homeowners about our services, warranties, and maintenance plans.
- Data Entry: Maintain accurate customer records in our system, ensuring all contact information and service histories are up to date.
- Team
Collaboration:
Coordinate with the sales and installation teams to ensure a smooth experience for the customer from start to finish.
- Education: High school diploma or equivalent.
- Communication: Excellent verbal and written communication skills; you should enjoy talking to people!
- Computer
Skills:
Basic proficiency with Microsoft Office (Word/Excel) and the ability to learn new scheduling software. - Reliability: Strong organizational skills and the ability to be punctual for in-person shifts in Sheridan.
- Mindset: A positive "can-do" attitude and a willingness to learn about technical trades like roofing and solar energy.
- Type: Full-time or Part-time, In-person.
- Location: Our office in Sheridan, WY.
- Physical Requirements: Primarily a desk-based role, requiring long periods of sitting and phone interaction.
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