Department Manager

Join The Simons Team as a Department Manager!

Are you ready to dive into an exciting new chapter of your career and embrace a new challenge in retail management? We are looking for a vibrant, audacious, and fashion-forward Department Manager who will play a crucial role in managing employees and driving excellence in all aspects of the visitors shopping experience. If you're committed to delivering outstanding customer service and creating an inspiring shopping experience in a fast-paced setting, this is the perfect opportunity for you!

As the Department Manager, you’ll be a vital leader on the sales floor, overseeing daily interactions and ensuring that every engagement between employees and customers embodies the exceptional standards of the Simons experience. You’ll be the first stop for associates looking for advice and training to deliver fantastic customer service!

• Lead & Inspire: Lead and coach associates, empowering them to enhance their service one customer at a time.
• Drive the Simons
  
  Experience:
  
  Set the bar high and show your team what success looks like in the Toronto market.
• Curate the Vision: Play the lead role in curating a vibrant and inviting sales floor that showcases our exceptional merchandise.
• Optimize Performance: Collaborate with Area Directors to assess departmental performance and develop strategies to enhance merchandising effectiveness.

We seek a natural leader who can manage the excitement of a dynamic retail environment while overseeing everyday operations.

• Experience in Retail Management: 5-7 years in a fast-paced retail environment, managing people and processes;
  Bachelor’s degree or equivalent is a strength; bilingualism is an asset.
• Fashion Expert: Deep understanding of current fashion trends, brands, fabrics, and styles; guiding customers and staff.
• Customer Service Passion: Ability to make diverse customers feel part of the Simons family.
• Collaborative Leadership: Adaptable, open communication with employees and fellow management.
• Technologically Advanced: Confidence with new technology and digital programs.

• Be Part of Something Special:
  Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
• Grow With Us:
  Enjoy opportunities to learn, lead, and advance your career while joining the Simons family.
• A Fun, Engaging Workplace:
  Celebrate achievements and create an enjoyable atmosphere where everyone feels valued.

• Customer Service Focus:
  Experienced and enthusiastic about engaging with customers on the sales floor to provide outstanding service.
• Varying
  
  Hours:
  
  Flexible schedule, including weekends and holidays.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Retail

Referral increases your chances of interviewing at La Maison Simons by 2x.