Project Coordinator, Language Services

Live the LB difference!

You will mainly be responsible for carrying out administrative tasks and managing client accounts for medical and pharmaceutical translation requests (processing and assessing language projects, assigning tasks to qualified translators and revisers, managing deadlines, communicating with clients and language resources, preparing quotes, sending invoices, and various related tasks).

• Know how to take initiative; have excellent written and oral communication skills
• Have strong organizational skills, attention to detail, and resourcefulness
• Have analytical and synthesis skills
• Be able to work under pressure with calmness, diplomacy, and professionalism
• Be a team player, capable of readily offering support to a colleague in need
• Have basic knowledge of translation technology tools (proficiency in Logi Term, MemoQ, or similar tools is an asset)

• Bachelor’s degree in translation, writing, communication, or a related field
• Experience with the Flow Fit project management system is an asset
• Experience with MemoQ/Trados Studio is an asset
• Interest in science and health
• Excellent command of written and spoken French
• Advanced English: provide frequent written and verbal follow‑ups to English‑speaking clients; hold conversations on a regular basis

• Receive client requests for translation, revision, writing, or transcription of documents. Respond promptly to client requests.
• Properly assess the work to be done and the timelines provided, and confirm the feasibility of projects within the required deadlines.
• Select the resources who will carry out the work.
• Assign projects and provide resources with all necessary documentation.
• Answer resources and/or forward questions to clients when needed.
• Receive final documents, perform the last checks to ensure impeccable quality, and deliver the projects to clients.

• Create projects in the project management portal; keep projects up to date while they are being carried out and after they are delivered to the client.
• Generate invoices using billing software and ensure compliance with established price lists.
• Receive and approve freelancers’ invoices.
• In case of issues with the quality of delivered projects, the coordinator is responsible for investigating the source of the problem so that corrective measures can be implemented.

• Group insurance coverage (50% of premiums are employer‑paid) with free access to telemedicine
• Flexible 37.5‑hour work week in a hybrid formula
• Attractive vacation time, welcome days, work‑life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year‑round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 100+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well‑being