Customer Service Representative

Description

Customer Service Representative – Primary role at Five Star, Louisville, KY. Salary range $30,000 - $60,000. (

Employment type:

Part‑time; Seniority level: Entry level; Industry: Retail)

• Provide Five Star customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
• Complete fast‑paced, accurate sales transactions on a register, and accurately account for mistakes such as voids or misprints.
• Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) per Five Star guidelines and food‑safety standards.
• Maintain PAR levels in the deli (cold and hot).
• Promote Five Star specials by informing customers and performing suggestive selling.
• Clean and merchandise sales areas (deli, sales floor, cooler) to ensure products are visually appealing and available.
• Clean floors, restrooms, parking lots, and all other areas around the store.
• Practice safe working habits that align with company safety rules.
• Comply with all local, state, and federal laws.
• Follow all company policies as outlined in the Five Star employee handbook.

• At least 18 years old.
• Ability to multi‑task to meet customers’ needs.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Basic computer skills.

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.) in cold indoor environments (35 degrees or less) and food‑service preparation.
• Ability to work in varying seasonal weather conditions.

Five Star is an Equal Opportunity Employer.