Healthcare Quality Assurance Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

This position monitors the overall Quality System status of the distribution center. This position acts in compliance to drug, medical device, and local regulations. Ensures quality processes are maintained through the implementation of procedures, training, and regular inspections.

• Ensures all staff is trained in their respective job functions, including GMP.
• Writes and revises Standard Operating Procedures as required.
• Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings.
• Coordinate or assist with corrective actions and preventative measures.
• Communicates with clients and provides information during external audits
• Liaises with Health Canada officials during regulatory audits.
• Provides feedback and assistance to Customer/Client QA related questions and concerns.
• Monitors the processes and systems within the Department to ensure regulatory compliance and effective operation.
• Investigates discrepancies and problems, and advise the appropriate individuals of the findings.
• Assists in development of pro‑active strategies as a preemptive measure against potential future problems with systems or processes.
• Completes NCR reports and change control requests and provide necessary follow-up.
• Performs maintenance, support, and continuous improvements of Quality Systems.
• QPIC designation duties.

• Pharmaceutical, healthcare or food industry experience - Preferred
• Quality Assurance experience - Preferred
• Bachelor’s Degree in Science related field (or internationally comparable degree) required - Preferred
• QPIC/AQPIC designation - Preferred

• Job Grade: 10D - Specialist
• This is not a remote position. Must be currently located in the same geographic location as the job or willing to self-relocate –
  Required.
• Shift
  :
  Second (2nd) shift position, Monday – Friday
• This position requires schedule flexibility depending on business needs
• Last day to apply is Thursday, January/15/2026 at 11:59 pm

#UPSHealthcare

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.