Healthcare Quality Assurance Specialist

Healthcare Quality Assurance Specialist – UPS Healthcare

Location: Shepherdsville, KY –
Employment type: Permanent –
Last day to apply: Thursday, January 15, 2026 at 11:59 pm.

This position monitors the overall Quality System status of the distribution center, ensuring compliance with drug, medical device, and local regulations. It maintains quality processes through procedures, training, and regular inspections.

• Ensures all staff is trained in their respective job functions, including GMP.
• Writes and revises Standard Operating Procedures as required.
• Conducts regular inspections of the facility and recordkeeping, including summarization and reporting of findings.
• Coordinate or assist with corrective actions and preventative measures.
• Communicates with clients and provides information during external audits.
• Liaises with Health Canada officials during regulatory audits.
• Provides feedback and assistance to Customer/Client QA related questions and concerns.
• Monitors the processes and systems within the Department to ensure regulatory compliance and effective operation.
• Investigates discrepancies and problems, and advises the appropriate individuals of the findings.
• Assists in development of proactive strategies as a preemptive measure against potential future problems with systems or processes.
• Completes NCR reports and change control requests and provides necessary follow-up.
• Performs maintenance, support, and continuous improvements of Quality Systems.
• QPIC designation duties.

• Pharmaceutical, healthcare or food industry experience – Preferred.
• Quality Assurance experience – Preferred.
• Bachelor’s Degree in Science related field (or internationally comparable degree) required – Preferred.
• QPIC/AQPIC designation – Preferred.

• Job Grade: 10D – Specialist.
• This is not a remote position; must be located in the same geographic location as the job or willing to relocate – Required.
• Shift: Second (2nd) shift position, Monday – Friday.
• Schedule flexibility depending on business needs.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Entry level.

Full‑time.

Quality Assurance.

Truck Transportation.

Permanent.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.